Bajie Live's Privacy Policy

Welcome to bajie live. We believe transparency is the foundation of a trustworthy betting platform. When you register or use our services, you share certain personal information with us. This Privacy Policy clearly explains what that information is, why we collect it, how we use it, and how we keep it secure.

This Privacy Policy applies to the bajie live website, mobile app, and all digital services. By using bajie live's services, you are considered to have accepted the terms of this Privacy Policy. Please read this page carefully. If you have any questions or need clarification on any section, contact our support center.

Bajie Live is an online betting platform built specifically for users in Bangladesh. We are committed to protecting your privacy in accordance with internationally recognized data protection standards (GDPR).

Bajie Live collects three types of information from you — what you provide directly, what is collected automatically, and what is received from third parties. Details are outlined below.

2.1 Information You Provide Directly

• Full name, date of birth & gender
• Email Address & Mobile Number
• Residential Address & Postal Code
• National ID (NID) or passport details (for KYC verification)
• Payment information: mobile banking numbers (Mobile Pay, Nagad, Rocket)
• Security question answers & password (stored in encrypted form)

2.2 Automatically Collected Information

• IP Address & Device Type
• Browser Information, Operating System & Version
• Time spent on the platform, pages visited, and click activity
• Betting History & Transaction Records
• Cookies & Local Storage Data

2.3 Information Received from Third Parties

As part of the identity verification (KYC) process, your identity may be confirmed through approved third-party verification agencies. Only the necessary information is shared in such cases.

Bajie Live uses your data only for legitimate and specified purposes. We never use your information unnecessarily. Below is an overview of how we use your data:

• Account Management: To create, maintain, and manage your account.
• Identity Verification: To verify age and identity and prevent fraud.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: To address your questions, complaints, and issues.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences.
• Platform Improvement: To analyze user experience and improve our services.
• Legal Obligation: To meet regulatory requirements.
• Responsible Betting: To identify potentially risky betting patterns and offer appropriate support.

Bajie live never sells your personal data to third parties for commercial purposes. However, information may be shared in the following limited circumstances necessary for operating our services:

4.1 Authorized Service Providers

Necessary information may be shared with payment gateways, KYC verification providers, and IT service providers. All such partners operate under strict confidentiality agreements and are not permitted to use your data for any other purpose.

4.2 Legal Obligations

Information may be disclosed in compliance with legal orders, court directives, or regulatory requests from Bangladesh or other relevant authorities. In such cases, Bajie Live will not provide any information beyond what is legally required.

4.3 Fraud Prevention

If money laundering or fraud is suspected, relevant information may be shared with the appropriate financial intelligence authorities.

Bajie Live's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your browser or device that help enhance your experience and ensure the platform functions correctly.

5.1 Types of Cookies

• Essential Cookies: For login sessions, security verification, and core functionality. Disabling these may cause the platform to not function properly.
• Functional Cookies: To remember your language preferences, login details, and deliver a customized experience.
• Analytical Cookies: Used to analyze platform usage and improve our services. All data is anonymized.
• Marketing Cookies: To display relevant promotions and offers. You can turn these off at any time.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

Bajie Live uses industry-leading security measures to protect your personal data. Our security framework operates across multiple layers to safeguard your information against unauthorized access, alteration, or disclosure.

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Servers are protected against cyberattacks.
• Regular Security Audits: Periodic security audits conducted by independent third-party experts.
• Restricted Access: Only authorized personnel have access to data on a need-to-know basis.
• Password Hashing: Passwords are never stored in plain text — they are secured using bcrypt encryption.

Bajie Live does not retain your information beyond the period necessary. Retention duration depends on the type of data and the purpose for which it was collected.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified in any way.

Bajie Live believes every user should have full control over their own data. That's why we provide you with the following rights:

To exercise any of these rights, email us at support@bajielive.bet or Help Center Submit your request and we will respond within 30 business days.

Bajie live strictly prohibits anyone under the age of 18 from creating an account or using our services. Our platform is for adults only.

Date of birth is verified at registration, and KYC documents may be requested in suspicious cases. If we confirm that an account holder is under 18, the account will be immediately suspended and all collected data will be deleted.

Bajie Live reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you through the following methods:

• A notification will be sent to your registered email
• Pop-up notifications will be displayed upon logging into the platform.
• The "Last Updated" date at the top of this page will change

If you continue using bajie live's services after any changes to this policy, you will be considered to have accepted the updated Privacy Policy. We recommend visiting this page regularly.

If you have any questions, comments, or complaints about this privacy policy, please get in touch with us. Bajie Live's dedicated privacy team is always ready to address your concerns.